Website Migration
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Q: Why do I need to transfer my web site? What does web site migration include?
A: The web site migration service available at GO365 Website Hosting is completely free and consists of moving all your web files, databases and emails from your current provider to your new hosting account with us. We will also edit all the settings needed for your web sites to be fully operational on our leading–edge cloud hosting platform.Our techs are completely capable of moving any kind of web site. With years of practical experience in the industry, they’re well–versed in the inner workings of our web hosting platform, our Control Panel and all other commonly used Control Panels. For them, transferring a custom–made application with a lot of custom libraries is as easy as transferring a plain WordPress–based weblog.
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Q: Just how long will it take for my website to be transferred to your platform?
A: While we can’t give you an exact time interval, because there are lots of factors, among them the physical size of the files and databases, the location of the current host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we will try our very best to move your web site within 48h, and in certain cases – within 24h (if the content is not large).
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Q: My privacy is crucial to me. What information do you require?
A: We do not gather any private data. We will require, however, the login info for your current web hosting account as well as the name of the site that you wish to migrate.
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Q: You will access delicate data. How can I be sure that you won’t misuse it?
A: User privacy is indeed one of our top concerns – this is why, both our payment transaction page and our Control Panel login page are secured with enterprise–grade Secure Sockets Layer certificates. We use safety measures, which include, but are not limited to: physical, digital and administrative methods to secure the data that we obtain online. And we’ve also got a very detailed and rigorous Privacy Policy, which specifies the types of information that we collect.
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Q: How about downtime? Will my web site be unavailable?
A: Your web site will continue to work just like it did before with your old web hosting provider. Once we are done with the transfer, your website will be configured to work on our hosting platform and we’ll ask you to preview it. If everything is functioning properly, all you will need to do is change the name server records corresponding to your domain. Your web site will be migrated to us with no downtime.
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Q: Will my current web hosting provider need to provide any info/help?
A: No. Apart from your login details for the Control Panel, we do not need anything. We’ll never touch base with your web hosting provider. They won’t know anything about the transfer either.
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Q: Does it make a difference what platform my current hosting provider is using?
A: Yup. We support all regular Linux–based web hosting platforms. We do not support Windows–driven web hosting platforms, because we do not offer Windows hosting solutions ourselves.In addition, we do not support proprietary web site building and administration tools such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.