Help and support Channels

  • Video Tutorials
  • Video Guides

  • Learn almost instantly the simple methods to update a file or move a database through our variety of how to video classes.

  • Ticketing System
  • A Ticketing System

  • Our client support online 24x7x365 to answer your tech inquiries. Expect a solution in up to 60–minute after you have provided your ticket.

  • Learn More

Types of Support

  • Shared Hosting Support
  • Website Hosting Help & Support

  • If you have problems employing our Linux website hosting plans services or want more resources for your sites, just let us know and we’ll give you the best professional advice.

  • Learn More
  • VPS Hosting Support
  • VPS Servers Assistance

  • Need support handling the SolusVM admin panel? Your VPS is misbehaving? Just notify us, our team will be prepared to provide support.

  • Learn More
  • Dedicated Hosting Support
  • Dedicated Servers Support

  • If you require competent guidance from an administrator or would like to change the set–up of your dedicated server, just notify us.

  • Learn More
  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Should you have any difficulties with your semi-dedicated server or require assistance with a particular task, don't wait to get hold of our knowledgeable staff of technical support engineers. They are on hand 24/6, in a position to help you.
  • Learn More