Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer help team is educated to promptly address all our cloud website hosting plans clients’ requests and support demands. Via our ticket system, it will be possible to fill in your request and a support staff fellow member will get back to you within maximum sixty minutes. In reality, practice shows that the normal answer time is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily write to us 24x7x365 with any issue you possibly have connected with our products and services. We’ve techs available at all times to supply assistance every time necessary. Feel free to use the ticketing system or post a message anytime, alternatively you can pick up the telephone or make use of the live chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • We have integrated a broad practical knowledge base into the Control Panel that will help you get valuable step by step information any time. Each section of the Control Panel features its own contextual guide area offering a selection of how–to content articles. We have also organized video clips to offer you a greater idea of precisely how to conduct any presented process.