Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • You can find almost all the answers to your questions in the user–friendly Help Center integrated into your Web Hosting Control Panel. It features an extensive knowledgebase with frequently asked questions and in–depth help articles contributed by our experienced customer support team.

  • Top quality support service

  • Educational Video Clips

  • If you would rather watch how an action is implemented or how a problem is resolved, instead of just reading about it, then take a look at our selection of step–by–step video tutorials. They cover a lot of different issues and will help you quickly find your way around our Web Hosting Control Panel.

  • Intuitive help center

  • A 60–Minute Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 technical support service with a 60–minute response guarantee. A group of experienced customer service technicians will be online for you to attend to all the questions that you may possibly have. During off–peak times, an answer will be given within just twenty minutes.