Installation and Troubleshooting in VPS Servers
The upgrade includes sixty minutes of custom work on your hosting server, so in the event that you acquire any one of our VPS servers packages, you'll be able to take full advantage of this service and have our administrators do different tasks which you can not do yourself or you simply have no time. They can install and set up any piece of third-party software for you in case the installation is complex or they can troubleshoot any app that does not perform properly for some reason. You'll be able to add the upgrade to your package as often as you would like depending on the time needed for a certain task and its complexity. Any remaining time will remain available in your account for the future and you can see how many minutes are left within your billing Control Panel. Our Managed Services upgrade includes thirty minutes of custom work on your hosting server also, but in case you need more than that, you could always add the Installation & Troubleshooting upgrade with a couple of clicks from the billing area.
Installation and Troubleshooting in Dedicated Servers
You can add the upgrade to any of the dedicated web hosting plans which we offer at any time that you need it. In the event that you need any custom work from our admins just after your server is set up, you may get the upgrade during the hosting server signup process, or when you need something to be performed later, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service offers sixty minutes of work from our admins on your server, so if you experience any problems to install a third-party piece of software or some application gives errors and doesn't work the way it ought to, our experts shall help you in a very timely manner. If a task takes less than an hour, the rest of the time shall be available for future tasks and you will be able to see it within the billing area. This upgrade is suitable if you do not have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the thirty minutes custom work it comes with.