If you have never signed up for a hosting account or you’re switching companies and the new one employs an account management console that you haven’t seen before, you may get baffled about how to execute a specific operation in your account or on your personal computer. Because of this, many hosting providers have compiled a knowledge base, which lists the most common questions and issues related to the specific platform they use, rather than including only some general information. This type of knowledge base will enable you to find the required information quickly and effortlessly, so you will not need to spend loads of time and effort on stuff that might require something as elementary as pressing a button or marking a tickbox. In this way, not only can you get stuff done, but you can also discover lots of new and interesting things, both about the way you can administer your account and about the way the web hosting service works as a whole.

Extensive Online Documentation in Cloud Website Hosting

If you have ordered your very first cloud website hosting plan through our company or have transferred your website over to us, you will get used to our services and our created-developed Hepsia Control Panel before you know it due to the fact that we have compiled an in-depth knowledge base where you can find all the info that you will ever need – both general info in regards to the service as a whole and more specific info about the different features that you can use and the challenges that you might stumble upon. The articles are available in 2 places. The complete article archive can be accessed via the Control Panel’s Help section. You can access relevant articles about the different features in every Control Panel section as well. You can discover how to accomplish pretty much everything, from creating an .htaccess config file to administering a mailing list, and all the articles feature in-depth guides, so you’ll never become confused because of an ambiguous text. Naturally, if you run into a more specific obstacle and you’re unable to find anything about it in our knowledge base, you can get in touch with our help desk support staff representatives 24x7x365.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers feature an elaborate article archive where you can find any information that you might require about our hosting services or about the Hepsia Control Panel that we’re using. We have compiled it based on the feedback that we have gathered from our clients throughout the years and, as a consequence, our articles touch on particular problems that you could stumble upon and suggest the very best means of fixing them, for instance getting an HTTP 500 error message or not being able to send e-mails from your desktop computer even though you have the correct outgoing mail server settings. The articles are available in every Control Panel section and you can check them at any given moment. They can help you heighten your knowledge not only about our services, but also about the web hosting realm as a whole, as they include in-depth instructions and general information such as what file permissions or cron jobs are.