Service Uptime Guarantee in Cloud Website Hosting
When you buy a cloud website hosting plan from our company, we ensure that your web sites are going to be working no less than 99.9% of the time. We have virtually eradicated the server downtime by using a state-of-the-art cloud hosting platform where individual clusters of servers address every aspect of the overall service - files, databases, e-mails, etc. In that way, should there be a problem with a server, the other machines inside the cluster will simply take over and your internet sites will not be affected whatsoever. To prevent any infrastructure difficulties, we also have diesel backup generators and a number of independent Internet providers. Skilled professionals keep tabs on the web servers 24/7 to handle any software problems that may appear while software and hardware firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
We guarantee 99.9% uptime for every single semi-dedicated server plan obtained through our company. Forget about your web site being unavailable for any reason as we use a top-notch cloud internet hosting platform with a custom-built load balancing system. Instead of handling everything on a single web server and risking one service to take everything down, we've allocated the numerous services among their own clusters of web servers. Put simply, your files, database, e-mails, statistics, etc., are handled by different clusters, so the failure of one machine will have no influence on the overall service or on your Internet websites. Multiple backbone Internet providers and diesel backup generators guarantee that infrastructural problems won't affect your web sites either. We also have hardware and software firewalls as well as a qualified team of professionals to monitor the incoming and outgoing traffic and to respond to every single software issue 24/7.
Service Uptime Guarantee in VPS Servers
All of our Virtual Private Server packages feature a 99.9% uptime warranty. The stability and availability of the service is guaranteed by a number of Internet providers and diesel powered backup generators. In addition, we employ new hardware for the physical servers where the VPS accounts are set up to avoid any possibility of hardware dysfunction and each and every part has been tested extensively. The safety of your information is ensured through enterprise-level hard disk drives working in RAID and the uptime warranty time includes all routine maintenance procedures, so your sites shall be functioning practically without any interruptions. Our experienced admins will resolve instantly any software issue that may appear, so even if there is an issue with a different VPS server account on the physical web server, your VPS will not be affected. The server uptime is listed on our site and not hidden in our Terms of Service given that we can keep our promise and provide an exceedingly reliable hosting service.
Service Uptime Guarantee in Dedicated Servers
When you acquire a dedicated server from us, we guarantee that it will be working a minimum of 99.9% of the time. For a start, your server will be assembled with new and extensively tested hardware components and we will not do any compromises with that. Our data center in the core of Chicago has powerful diesel backup generators, so even in the case of an electrical outage your server will still be functional and with many redundant Internet providers, your web sites will be accessible if there's any online connectivity problem. In case there is any unexpected circumstances, we have experienced system administrators which keep track of all servers all the time and they can react instantly to eliminate the problem in a very timely manner. Last but not least, our hosting servers have software and hardware firewalls to prevent the undesired traffic when it comes to a DDoS attack.