1 hour ticket response
We are committed to giving a rapid and proper response to each tech support ticket submitted by a client. Our trained client care team representatives will examine your inquiry and will think of the most effective solution. We offer a 1–hour response time guarantee for all customer support tickets. As a matter of fact, our average ticket response time has proved to be 20 minutes.
A Top–Notch Customer Care Service
We’ve got a team of web hosting support technicians who are eager to respond to all your queries anytime you need support. The majority of our tech support staff representatives have several years of experience in the cloud website hosting plans field, which implies that you can always rely on swift and appropriate answers to your requests.
An Easy–to–Navigate Help Section
In the Site Control Panel you’ll find an easy–to–navigate Help section where you can find quick hints on how you can use our hosting services. You can see the answers to your queries in our F.A.Q. section, find more information in the web hosting account management articles or check the instructional video tutorials.
